A ‘Diamond’ in the rough, we appoint our very own James Diamond as the new Managing Director of Stonehealth Ltd
Founders, Brian and Eileen Crowe, announce James Diamond’s appointment as managing director for Stonehealth.
“I have been lucky enough to work alongside Brian and the team for nearly 7 years now. We have great products to offer, backed up by a great technical knowledge of the industry, this combination makes my job hugely rewarding and something I hope to be a part of for many years to come.”
James Diamond, Managing Director, Stonehealth
Brian Crowe established Stonehealth, trading then as Crowe & Co, in the 1980s as a supplier to the building, conservation and restoration trades with ethical and reliable products. Late last year Brian and Eileen Crowe made the joint decision for Brian to relinquish his role as managing director and to offer this position to James.
James joined the Stonehealth team in 2011 as a workshop manager with a solid background in Engineering. Over the last 7 years, James has proven his impressive value to the company through the extensive refinement of Stonehealth’s excellent product range.
“James’s appointment as managing director is the latest in a series of changes we have made to ensure the future of Stonehealth. Our new premises at Draycott Business Park in Cam and refreshed company structure with profit shares for every member of the Stonehealth team both mean that James has the support of a dedicated team of experts who take pride in providing only the very best level of service.”
Brian Crowe, Executive Chairman, Stonehealth
With such a big announcement and such a major change in our business, we thought it only fair that we give James the platform to have his own say and discuss with you the role he has taken on, the plans we have to further assist our customers and contractors that make use of our products and what we have in store for the future.
Here are a few of the questions we put to James and you can watch the full interview below.
Q. You have held the position of MD for a few months now, how’s it going so far and what are the main challenges you have faced?
It’s going well, lots of challenges most of which are positive and brought about by our success as market leaders and continued growth. In fact, we are looking to take on new staff to make sure we continue to keep on top of our customer’s demands…
Q. How are you helping contractors that use Stonehealth products win new business?
Our contractors are our lifeblood, we listen to what they say and that’s why over the last few years we have been developing the ‘Rosette Scheme’. We invest a lot of time in training people who in turn invest a lot of time and money in that training and having their machines serviced and maintained. In return, this puts the contractors on another level which is hopefully recognised by specifiers and leads them to more work opportunities…
Q. We’ve seen the DOFF and TORC along with supporting products evolve over the years, what developments can your customers expect to see in the future.
That’s a difficult one to answer(without giving too much away), we have a few things in the machine development pipeline, some of which is going to be rolled out within the next 6 to 12 months. A big part of that is the fact we have brought a lot of our fabrication in-house, we’ve got a lot of new machinery which has been brought in over the past 12 months which in turn has given us a lot more flexibility with the development of our products. We’re able to easily test new things as and when we need to and that has been working out really well for us. There’s going to be some exciting announcements in the near future.
Watch the full interview below.